last update: january 29, 2023
no credits or refunds are issued for missed sessions for any reason. permitted we recieve at least 48 hours advance notice of a client’s absence, and permitted the engineer’s schedule allow, we will do our best to schedule a make-up session. all make-up sessions must occur no more than 1 month from the original session date.
In the event that a client anticipates an absence, he/she.they may notify the studio any of the following ways (whichever is more convenient for you).
- by phone (text or call)
- by email
- via our booking system
- in person
uf a client is tardy to a session, he/she/they will not recieve full time for their session. the client will only recieve a session for the remainder of the time available during the regularly scheduled session time.
withdrawing from a quote:
if a client feels the need to withdraw from the project quote given and recieve less services, the quote given is then null and void and a new quote will be given. quotes include discounted prices for bulk services and will have to be revaluated upon reducing the amount of services required.
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